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Just purchased, unable to use or activate!

PostPosted: July 19th, 2017, 10:59 pm
by stephaniekaiser
Since purchasing and installing the tool, I get an error when launching visual studio: "An exception has been encountered. This may be caused by an extension. You can ge tmore information by examining the file 'blah blah.xml'. I attached the xml in question.

Also there is NO option under help to Activate PHP Tools. Please help!!

Re: Just purchased, unable to use or activate!

PostPosted: August 10th, 2017, 1:26 pm
by Miloslav Beno
Hi Stephanie,

I was told you had some problems with your computer in general which was causing multiple issues, not just with Visual Studio.

May I ask if you were able to fix it or do you still experience any issues?

Thanks,